This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of domain name www.walmartvriddhi.org (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).
The Platform is owned by Walmart Inc., a company incorporated in the state of Delaware, United States with its office at 702 Southwest 8th Street Bentonville, AR 72716-0150 (hereinafter referred to as “Walmart Inc.”).
Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies, rules, guidelines, which are incorporated herein by way of reference. If You access the Platform, You shall be subject to the policies that are applicable to the Platform for such access. By mere use of the Platform, You shall be contracting with Walmart Inc. and these terms and conditions including the policies, rules, guidelines, constitute Your binding obligations, with Walmart Inc.
For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to access the Platform by providing certain registration data while registering on the Platform as registered user using the computer systems. Walmart Inc. allows the User to surf the Platform without registering on the Platform. The term “We”, “Us”, “Our” shall mean Walmart Inc.
We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Walmart Inc. Policies (including but not limited to the Privacy Policy) as amended from time to time.
Your Account and Registration Obligations
If You provide any information that is untrue, inaccurate, not current or incomplete or Walmart Inc. has at any time, reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, Walmart Inc. shall have the right to indefinitely suspend or terminate or block access of Your registration on the Platform and refuse to provide You with access to the Platform.
Transaction on the Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Platform. If You are a minor i.e. under the age of 18 years, You may access content on the Platform only under the supervision and prior consent/ permission of a parent or legal guardian.
If You use the Platform, You shall be responsible for maintaining the confidentiality of Your Display Name and Password and You shall be responsible for all activities that occur under Your Display Name and Password.
Your mobile phone number and email ID shall be treated as Your primary identifier on the Platform. It is Your responsibility to ensure that Your primary identifier is up to date on the Platform at all times. You agree to notify Us promptly if Your primary identifier changes by updating the same on the Platform through a onetime password verification.
You agree that Walmart Inc. shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under Your account on the Platform (“Account”) in any case, including, where You have failed to update Your revised primary identifier on the Platform.
If You share or allow others to have access to Your account on the Platform, by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information. You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom.
Communications
When You use the Platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.
Platform for Transaction and Communication
Walmart Inc. is not and cannot be a party to or control in any manner any transaction between the Platform’s Users.
Henceforward:
The Platform is only a platform that can be utilized by Users to be able to access training through virtual self learning and aided virtual classroom session.
You release and indemnify Walmart Inc. and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Platform and specifically waive any claims that You may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Walmart Inc. cannot take responsibility or control the information provided by other Users which is made available on the Platform. You may find other User’s information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe access when using the Platform.
Please note that there could be risks in dealing with underage persons or people acting under false pretense.
Charges
Registration on the Platform is free for Users. Walmart Inc. does not charge any fee for browsing and buying on the Platform. Walmart Inc. may at its sole discretion introduce new services and modify some or all of the existing services offered on the Platform. In such an event Walmart Inc. reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be.
Use of the Platform
You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:
You shall not host, display, upload, modify, publish, transmit, update or share any information which:
(a) belongs to another person and to which You do not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) is misleading in any way;
(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
(e) harasses or advocates harassment of another person;
(f) involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
(h) infringes upon or violates any third party’s rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
(i) promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
(m) contains video, photographs, or images of another person (with a minor or an adult).
(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
(o) engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” products related to the Platform. Throughout this Terms of Use, Walmart Inc.’s prior written consent means a communication coming from Walmart Inc.’s Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;
(p) solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
(q) interferes with another User’s use and enjoyment of the Platform or any other individual’s User and enjoyment of similar services;
(r) refers to any Platform or URL that, in Our sole discretion, contains material that is inappropriate for the Platform or any other Platform, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
(s) harm minors in any way;
(t) infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
(u) violates any law for the time being in force;
(v) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(w) impersonate another person;
(x) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(y) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
(z) shall not be false, inaccurate or misleading;
(aa) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
(ab) shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers;
(ac) contravenes Competition Act 2002 (e.g. transmitting any non-public commercially sensitive information to a competitor or any other person, directly or indirectly). Non-public commercially sensitive information would mean information which is not in public domain and which can influence a commercial decision or strategy of a competitor or third party such as cost structure, future prices, plans, sales volumes, production capacity, distribution network, supplier/customer information.
You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.
You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password “mining” or any other illegitimate means.
You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Platform, or any other customer, including any account on the Platform not owned by You, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Platform.
You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Walmart Inc. or otherwise engage in any conduct or action that might tarnish the image or reputation, of Walmart Inc. or other Users on the Platform or otherwise tarnish or dilute any Walmart Inc.’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or Walmart Inc. systems or networks, or any systems or networks connected to Walmart Inc.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person’s use of the Platform.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Platform or any service offered on or through the Platform. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
You may not use the Platform or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Walmart Inc. and / or others.
You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to GST/Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
Solely to enable Us to use the information You supply Us with, so that We are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Platform.
From time to time, You shall be responsible for providing information relating to the training provided to you on the Platform. In this connection, You undertake that all such information shall be accurate in all respects.
You shall not engage in advertising to, or solicitation of, other Users of the Platform to buy or sell any products or services. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Platform. It shall be a violation of these Terms of Use to use any information obtained from the Platform in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a User may send to other Users in any 24-hour period which We deem appropriate in Our sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Platform) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as We, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
We reserve the right, but have no obligation, to monitor the materials posted on the Platform. Walmart Inc. shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Walmart Inc. views. In no event shall Walmart Inc. assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Platform. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Platform and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to Your use of the Platform, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Platform You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Platform. Please carefully select the type of information that You publicly disclose or share with others on the Platform.
Walmart Inc. shall have all the rights to take necessary action and claim damages that may occur due to Your involvement/participation in any way on Your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
Contents Posted on Platform
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, “Content”), is a third party user generated content and Walmart Inc. has no control over such third party user generated content as Walmart Inc. is merely an intermediary for the purposes of this Terms of Use.
Except as expressly provided in these Terms of Use, no part of the Platform and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, platform or other medium for publication or distribution or for any commercial enterprise, without Walmart Inc. s express prior written consent.
You may use information on the products and services purposely made available on the Platform for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for Your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.
You shall be responsible for any notes, messages, emails, reviews, ratings, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Platform (collectively, “Content”). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and Terms of Use as mentioned herein, and You are not entitled to any payment or other compensation for such use.
Privacy
Please review Our Privacy Policy, which also governs Your use of Our Platform to understand Our privacy practices. Any personal information provided to us by You during the course of usage of Platform will be treated in accordance with Our Privacy Policy and applicable laws and regulations. If You object to Your information being collected, used, transferred or otherwise processed by us, please do not use the Platform.
Disclaimer of Warranties and Liability
This Platform, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Walmart Inc. does not warrant that:
This Platform will be constantly available, or available at all; or
The information on this Platform is complete, true, accurate or non-misleading.
Walmart Inc. will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Platform. Walmart Inc. does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Platform; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
Nothing on Platform constitutes, or is meant to constitute, advice of any kind.
You will be required to enter a valid phone number while registering Yourself on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication.
Digital Content: Walmart Inc. Ideas
These Terms of Service (“Terms”) govern Your access to and use of Walmart Inc. Ideas (hereinafter referred to as “Content”). By viewing the Contents You agree to be bound by these Terms. Content posted on the Platform is public and can be viewed by everyone who can see the Page.
Walmart Inc. is hosting the Content generated by third party users (“Content Owner”), within the Platform for convenience of Platform Users, and as such, Walmart Inc. has no ownership or control whatsoever in the Contents displayed. The Contents posted by the Content Owners are of personal views wherein Walmart Inc. plays no role in creating/developing the Content. You are responsible for Your use of the Platform for viewing the Content.
By hosting the Content on the Platform, Walmart Inc. is neither guaranteeing nor giving any warranty nor making any representation with respect to the Contents. Walmart Inc. is neither endorsing the views, nor is it responsible for quality or features of the content displayed on the Platform.
Any information on the Platform, whether the content or any other information, have not been verified by Walmart Inc., therefore, Walmart Inc. shall not be responsible for any such content or information. Walmart Inc. will not bear any obligation or liability if You rely on the Contents.
If You choose to view or rely, Walmart Inc. will neither be a party to nor in any manner concerned with the same nor be liable or responsible for any act or omission of the Content Owner.
You hereby acknowledge that the Contents are created and owned by Content Owners who own all the rights including the copyrights in the contents. The Contents are available on the Platform for personal use only and You shall not use it for any commercial, promotional, resale or further distribution purposes.
Any use or reliance on any Content or materials obtained by You through the Content is at Your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted on the Platform or endorse any opinions expressed via the contents. You understand that by using the Platform, You may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. Walmart Inc. may not monitor or control the Content posted on the Platform and, We do not take responsibility for such Content.
We reserve the right to remove Content that violates the Terms of Use, including for example, copyright or trademark violations, impersonation, unlawful conduct, or harassment.
You may find content that offends You or that You simply don’t like, but that doesn’t violate the content guidelines. If that happens, You can unfollow the User who posted it or hide the post.
Your access to and use of the services or any Content are at Your own risk. You understand and agree that the services are provided to You on an “AS IS” and “AS AVAILABLE” basis. Walmart Inc. makes no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of any Content; (ii) any harm to Your computer system, loss of data, or other harm that results from Your access to or use of any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the services; and (iv) whether the services will meet Your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained through the Content, will create any warranty or representation not expressly made herein.
By using the services You agree that Walmart Inc., its parents, affiliates, related companies, officers, directors, employees, agents representatives, partners and licensors, liability is limited to the maximum extent permissible by law.
We may revise these Terms from time to time.
Indemnity
You shall indemnify and hold harmless Walmart Inc., its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, Privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Applicable Law
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.
Jurisdictional Issues/Use in India Only
Walmart Inc. make no representation that materials in the Platform are appropriate or available for use in other locations/Countries other than India.
Trademark, Copyright and Restriction
This site is controlled and operated by Walmart Inc. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Platform is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Platform or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Walmart Inc. does not warrant that content of this Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
Limitation of Liability
IN NO EVENT SHALL WALMART INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Other Businesses
Walmart Inc. does not take responsibility or liability for the actions, products, content and services on the Platform, which are linked to Affiliates and / or third party Platforms using Platform’s APIs or otherwise. In addition, the Platform may provide links to the third party Platforms of Our affiliated companies and certain other businesses for which, Walmart Inc. assumes no responsibility for examining or evaluating the products and services offered by them. Walmart Inc. do not warrant the offerings of, any of these businesses or individuals or the content of such third party Platform(s). Walmart Inc. does not endorse, in any way, any third party Platform(s) or content thereof.
Contact Us
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Nittin Dutt
Designation : Senior Director, Head of Walmart Vriddhi
International Partnership Services
Walmart Global Sourcing India Pvt Ltd
RMZ Centennial
5th Floor , Campus D
ITPL Road, Mahadevapura Post
Bengaluru 560048
Email id : grievance.officer@walmartvriddhi.org
POLICIES
Profanity Policy
Walmart Inc. prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.
This policy extends to text on the pages and all other areas of the site that another User may view. If the profane words are part of a title for the item being sold,
Please report any violations of this policy to the correct area for review:
Report offensive Display Names
Report offensive language in a listing or otherwise
If a feedback comment; or any communication made between Users on the Platform; or email communication between Users in relation to transactions conducted on Platform contain profanity, please review Our feedback removal policy and submit a request for action/removal.
Disciplinary action may result in the indefinite suspension of a User’s account, temporary suspension, or a formal warning.
Walmart Inc. will consider the circumstances of an alleged policy violation and the user’s trading records before taking action.
Violations of this policy may result in a range of actions, including:
Limits placed on account privileges;
Loss of special status;
Account suspension.
Walmart Inc. shall have the right to delete a review posted by You at its sole discretion, if it is of the opinion that the review contains offensive language as stated above.
Grievance Resolutions Policy
In case of any grievances, You can reach out to Our Grievance Officer and Walmart Inc. will actively work towards reaching a resolution.
Email Abuse & Threat Policy
Private communication, including email correspondence, is not regulated by Walmart Inc.. Walmart Inc. encourages its Users to be professional, courteous and respectful when communicating by email.
However, Walmart Inc. will investigate and can take action on certain types of unwanted emails that violate Walmart Inc. policies.
Such instances:
Threats of Bodily Harm – Walmart Inc. does not permit Users to send explicit threats of bodily harm.
Misuse of Walmart Inc. System – Walmart Inc. allows Users to facilitate transactions through the Walmart Inc. system, but will investigate any misuse of this service.
Spoof (Fake) email – Walmart Inc. will never ask You to provide sensitive information through email. In case You receive any spoof (fake) email, You are requested to report the same to Us through ‘Contact Us’ tab.
Spam (Unsolicited Commercial email) – Walmart Inc.’s spam policy applies only to unsolicited commercial messages sent by Users. Users are not allowed to send spam messages to other Users.
Walmart Inc. policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards.
Violations of this policy may result in a range of actions, including:
Limits on account privileges
Account suspension
Walmart Inc. Infringement Verification (FIV) –
Walmart Inc. has put in place Walmart Inc. Infringement Verification process so that intellectual property owners that infringe their rights.
If You are a Verified Rights Owner and want to report a listing issue please contact us at vriddhi@walmart.com. We request that You follow the format given below if You intend to report an infringement. We may be limited in Our ability to respond to Your request absent reporting in the format as given below.
Note: Only the intellectual property rights owner can report potentially infringing products or listings through FIV. If You are not the intellectual property rights owner, You can still help by getting in touch with the rights owner and encouraging them to contact Us.
If Your listing was removed through FIV, and You believe that Your listing was removed in error, please contact us at vriddhi@walmart.com.
Sample Notice of Infringement
Walmart Inc.
_______________________
_______________________
I, [name] ____________________________ of [address] _________________________ do solemnly and sincerely declare as follows:
I am the owner of certain intellectual property rights, said owner being named __________________ (“IP Owner”).
I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner’s rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.
I may be contacted at:
Name ___________________________________________________________
Title & Company ________________________________________________________
Address _________________________________________________________
Email (correspondence) ___________________________________________________
Telephone/Fax _____________________________________________________________
Date _________________________________________________________________
and I make this declaration conscientiously believing it to be true and correct.
Declared by ______________________________
on [date] ___________________________________ in [place]________
Truthfully,
Signature
Addendum to Notice of Infringement:
List of Allegedly Infringing Listings,
A Note on Reason Codes: When identifying item numbers please use the reasons below.
Select the most appropriate reason. Please associate each item You report with only one reason code.
Copyright-item infringement
Software is being offered without any license or in violation of a license
Item(s) is a bootleg recording;
Item(s) is an unlawful copy (software, games, movies, etc.);
Item(s) is unlawful duplication of printed material
Item(s) is an unlawful copy of other copyrighted work (paintings, sculptures, etc.)
Copyright-listing content infringement
Listing(s) comprises unauthorized copy of copyrighted text
Listing(s) comprises unauthorized copy of copyrighted image
Listing(s) comprises unauthorized copy of copyrighted image and text
Reason Code: _____________________________________________________________
Work(s)
infringed: _________________________________________________________
Item Number(s): ___________________________________________________________
Note:
Please provide the evidence as to the ownership of copyright.
